QUALITY OF THE SERVICE PROVIDED BY THE IT DEPARTMENT TO THE OTHER DEPARTMENTS
Visual TOM,
- accelerates the monitoring and diagnostic of the production operations by an instantaneous, summarised and hierarchical display,
- ensures continuity of services thanks to exclusive real-time back-up technology,
- guarantees high levels of availability 24/24 by means of remote operation via the Internet,
- offers monitoring of the IT operations that can be customised for each business specialism.
COST REDUCTION ON A DAILY BASIS
Visual TOM,
- significantly reduces implementation times by means of its high-performance graphical features, its intuitive ergonomy and user-friendliness,
- eliminates administration costs by means of its simple everyday management features,
- links up existing software and controls commercially available ERPs - SAP, Oracle Applications, etc. - and the backup software, thanks to the openness of its architecture,
- optimises the operation teams' tasks by means of its multisite, multiplatform "groupware" mode.
With Visual TOM, the ITD becomes part of the IT investment profitability strategy. It contributes to the competitiveness of the company by enhancing efficiency and service quality.